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Testimonials
It has been said that a business can be judged by the company it keeps. Titan are proud to be associated with many well known names such as....
“I’d like to express sincere thanks, on behalf of the London Fire Brigade, for the efforts Titan
made to resolve the fire alarm faults that occurred recently at our HQ premises. Their engineers worked long hours, over the weekend, and in a professional manner. It was greatly appreciated. This dedication and effort minimised the down time and hence loss of fire cover.”
Brian Bennett - Senior Engineer, London Fire Brigade
“Many thanks to all of you at Titan for the efficient and friendly service we have received from you over the last nine years. I have always found your team in the office to be polite and helpful and your engineers have always been very professional when visiting our head office sites.”
Michael Gibbons - Debenhams Retail plc
“It’s been a pleasure dealing with Titan and I am very happy with the service you provide. You are prompt with the responses and the engineers do an excellent job when on site. Long may it continue and look forward to working with you in the future.”
Bob Hopson - Facilities Coordinator, PAREXEL International Corp
“Brooke House 6th Form College have employed Titan for a number of years to inspect and maintain our fire alarm system, and also more recently our intruder alarm system.
With approximately 1500 students and 200 staff, we simply can not afford disruption through false alarms for which we have continuing confidence in Titan to look after our systems to the required standards, and if at any time when we do need emergency support, to provide rapid response with skilled and efficient staff, which they have done.”
Bob Herring - Premises Manager, BSix Sixth Form College
“The BFI Southbank and BFI IMAX are busy public buildings. We are open to the public for 16 hours per day, seven days a week, and we found that Titan Fire and Security offer flexibility, breadth of service and knowledge to allow us to plan work and maintenance within our very limited overnight closure periods.
With their professional and proactive approach they engage with us to understand the nature and operational constraints of the sites, which we have not encountered with others”
Duncan McKeich - Facilities Manager, British Film Institute
“Hays has worked with Titan for a number of years on fire safety support. Most recently, Titan carried out Fire Risk Assessments on Hays’ premises across the UK and we have been very pleased with the standards of support and accessibility throughout. This was also exemplified when we needed clarification on a fire systems design matter for new offices in India; we knew that by calling Titan we would get straightforward unbiased advice.”
Alan Hurst - Head of Property and Facilities, Hays plc
“We have used Titan for in excess of 6 years now on one of our Major Contracts. Our client is very demanding and I am pleased to say that Titan have stepped forward and met the challenge.
The response to call outs has been very good along with the 1st time fix ratio, which goes to show that the engineers are skilled within their field and carry the right amount of spares around with them.
On the very few occasions that there has been a problem, the management has proved more than helpful in rectifying the situation.”
Keith Durn - Account Manager, AMEY plc
“I have worked with Titan Fire & Security for seven years as the Contract Administrator for the Measured Term Contract for all our Southern Fire Stations where Titan Fire were their preferred Fire Alarm contractor and now as the Contract Administrator for the Redcare Support Services contract. During this time I have been pleasantly surprised at Titans eye for detail and can do attitude concerning their
service and installation works.
I must also compliment your Business Admin Team for your prompt replies to my cry for help when the lines have developed faults, your speedy action has meant the difference between an emergency site being with or without important alarm cover.
I look forward to a continued and rewarding relationship.”
Robert Pemberton - Contract Administrator, London Fire Brigade
“We’ve never had any issues working with Titan over the years, the engineers and office staff have always been excellent. We’ve grown from three fire suppression systems to seven in the last few years so that is an indication of our satisfaction with the service we receive.”
Danny Stubbings - Thomson Reuters